You film. We do the rest.
No film crew, no awkward studio. A phone, a quiet room and our guide are enough. Here’s the monthly loop.
We train your team
A short session plus our filming guide: where to stand, what to ask, how long to record.
Patients say yes
Every patient signs a consent form before filming. No form, no video. Simple.
You upload
Your team sends the raw clips and the signed form. Phone footage is perfect.
We edit
Captions, branding, hooks and music, cut for Reels, Stories, feed and ads.
It goes to work
Clips go out on your pages and into your ads. We track which stories bring in bookings.
Filmed on a phone, with consent
No film crew neededPeople trust people.
Patients believe other patients more than they believe a clinic’s own claims. The research backs it up.
more likely: how consumers rate user-generated content as authentic compared with brand-created content.
Stackla survey of 1,590 consumers in the US, UK and Australia, 2019. Nostoof consumers say user-generated content highly impacts their purchasing decisions. Only 13% say the same of brand content.
Stackla survey of 1,590 consumers, 2019. Nostoconsumers watch video when researching a local business.
BrightLocal Local Consumer Review Survey, 2025. BrightLocalof patients check online reviews before booking a doctor, and more than half read at least six.
rater8 survey of 1,000+ US adults, 2025. Medical EconomicsA content engine, every month.
- Filming guide and question prompts written for your services, so patients talk naturally.
- Team training at the start, with refreshers when staff change.
- Consent workflow so every clip arrives with a signed form attached.
- Professional editing with captions, branding, hooks and music.
- Every format: 9:16 for Reels and Stories, 4:5 and 1:1 for feed and ads.
- Performance tracking so the best stories get more airtime.
What makes a great patient video
- Good light. Face a window. Never sit with a window behind you.
- A quiet room. Close the door, turn off the music, silence phones.
- Hold it upright. Vertical video, at eye level, phone steady.
- Ask open questions. “What was life like before?” beats “Did you like it?”
- Let them finish. Pause for three seconds before you stop recording.
- Thirty to ninety seconds of good talking is plenty. We’ll find the moment.
Consent first. Always.
Patient stories are powerful because they’re real, and that comes with responsibility.
- Written consent for every video. Patients sign before filming, and we never use a clip without a signed form attached.
- Honest claims only. Stories describe a patient’s experience. We don’t turn them into promises of medical outcomes.
- Easy to withdraw. If a patient changes their mind, we take the content down.
- Your counsel signs off. We’ll set up the consent process with you and recommend your healthcare attorney reviews the form.
